Contact Us
Have a question about your order, sizing, shipping, or just want to say hello?
We're here to help — and we’d love to hear from you.
For any inquiries, feel free to reach out to us via email at:
Our support team will get back to you as soon as possible, typically within 24 hours on business days.
In the meantime, don’t forget to check out our FAQ page — you might just find your answer there.
Thank you for choosing Velvique — where your style and satisfaction always come first.
Drop us a line
Return Policy
View our return policy for info on returns and exchanges.
Have a question?
Find quick answers to common questions in our FAQ.
— Frequently asked questions —
All orders will be processed and dispatched within 24–48 hours. Delivery typically takes 9–12 business days, depending on your location.
We ship worldwide, with the exception of a few island regions.
Full delivery details will be provided at checkout and in your confirmation email.
You can return a product for any reason within 14-days guaranteed.
We accept major credit cards, such as Visa, Mastercard, and American Express, local bank transfer payments (such as iDeal, Sofort & Bancontact).